Why is Six Sigma
Training So Important?
To understand the importance of Six Sigma Training, it is necessary to know
that Six Sigma usually means a measure of quality that strives for
near-perfection. As a methodology,
Six Sigma provides the
techniques and tools to improve the capabilities and reduce the chances of a
failure in all kinds of projects. Six Sigma Training
is one of the most important elements of shaping the organization's culture.
Almost any organization's member can take advantage of
Six Sigma certification,
from senior management level to employers. Of course, the types of training can
differ significantly depending on who is trained � senior management training
should include a general overview, benefits of implementation, some examples and
specific application to business/industry, as well as the required Six Sigma
training and tools to ensure that the implementation will be complete and
successful.
Lower level Functional and Process Managers often receive more detailed
training that includes not only the benefits and the methodology, but also more
specific views into the tools used and the requirements necessary for successful
implementation of Six Sigma. However the key elements of Six Sigma are quality
leaders, who receive the most detailed training (including not only detailed
information on concepts and methodologies, but also detailed statistics training
and use of necessary computer analysis tools). Similar, but somewhat less
detailed,
Six Sigma training is
performed for Project Managers.
Even at the individual employee level Six Sigma training can be implemented,
but of course the level of complication is lesser than on higher levels, because
in the case of necessity, employers can always ask their project or quality
leaders for advice. Properly trained members on any level can successfully
increase the overall quality of service. By constant reviews and feedback
processes effectiveness and performance are increased, reducing variations and
trying to maintain constant quality of output process at the same time. Do
remember, that Six Sigma allows only 3.4 defects per million opportunities for
each product or service transaction. Sometimes it is impossible or ineffective
to refine and fine-tune a process to attain the quality level demanded by Six
Sigma. Instead it is easier and more effective to define a new one, using from
the beginning Six Sigma principles, DFSS (Design For
Six Sigma)). This allows reduction of the defect ratio, which will quickly
translate into an increase in the organization's profit, as well as for customer
satisfaction � which is more important for profits in the long term.
Six Sigma teams are made up of various "belts".
�These �belts� of Six Sigma are
empowering companies to recover profits at an unprecedented scale. Here�s a
basic rundown of their roles:
Master Black Belts
Master Black Belts are sometimes found within organizations
and are at the top of the food chain. These team members are the full-time
experts in Six Sigma integration. They not only are highly trained Black Belts,
but they also have additional specialized skills and experiences that are used
to deploy Six Sigma across the entire enterprise.
Black Belts
Six Sigma Black Belts are the ones who will be directly
responsible for the execution of Six Sigma projects within an organization.
Often, they are �full-time� in their duties (however, they typically only assume
the role for a few years before returning to their regular duties). They are
expected to take on projects with savings ball-parked at around $100,000 -
$250,000.
Six Sigma Black Belts help coach, develop, lead, and advise management and
employees to achieve their goals.
Green Belts
Six Sigma Green Belts are the �worker bees� of the Six Sigma
project. They can do much of the legwork; from gathering data to executing
experiments in support of the Black Belt projects. Green Belts typically have
two primary responsibilities:
The amount of
Six Sigma Green Belts
will regularly exceed the number of Black Belts.
Yellow Belts
Yellow Belts have a solid basic knowledge of the Six Sigma
methodology. Although they are not typically handling a Black Belt project, they
are taught to realize the value of Six Sigma.
Six Sigma Yellow Belts
daily work reflects their excellent understanding of a quality vs. profit
relationship.
Solid guidance and commitment allow these various belts to work together to achieve increased quality throughout an organization. It is through the specific roles of each that proper discipline is achieved through the Six Sigma implementation process.
Six Sigma is not a quick way to increase the profits. Proper Six Sigma Training can cost a lot of money, and its implementation is only the beginning. Fine-tuning can take a lot of time and can cost even more. The same is true for maintaining necessary level of control under the process. However, in the long run the better quality will provide great rewards.