MEMORANDUM


Date:
To:
From: 
Re: 
1/17/01
Dr. David Chappell
John Gilchrist
Shook, David.  MBNA's Mighty Plastic Punch.
http://www.businessweek.com/bwdaily/dnflash/jan2002/nf20020116_7819.htm
1/16/02

MBNA's Earnings:

MBNA is the largest independent credit card issuer in the world.  Recently, MBNA posted their profits for the last quarter of 2001.  They earned $524 million, a growth of 25% over the prior year.  In order to stay on top of the competition, MBNA is thinking of expanding into possibly Canada and Europe.  MBNA is expected to be one of the top 35 stock performers in 2002. 

Is There Any Reason To Be Concerned?

One concern with the company is that its stock price declined 12%.  Some people think that it is nothing to worry about.  MBNA has been through tough times before and they have gotten through them.  In fact, the decrease in stock price may be good for investors.  As long as the stock price is low, it may be a good idea to buy some stock.  MBNA has been a very successful business.  There are a lot of long time cardholders.  This gives it an advantage over its rival competitors.

Competitors Troubles:

A lot of MBNA's competitors have been having a tough time lately.  One example would have to be Providian Financial.  Due to some account write-offs and many cardholders failing to make payments, they received a decline of 95% in fourth quarter earnings for 2001. 

What About  The Economy?

In 2001, over 2 million people lost their jobs.  Layoffs may stick around for a while.  There is a good chance that Alan Greenspan will vote to raise short-term rates in order to hinder growth. 

Consistency Is Key:

One thing that MBNA has going for it may be the fact that they haven't changed management since they started in 1982.  They don't take many risks.  As new companies enter the world, MBNA has stayed constant and way ahead of these new companies. 

Future Ambitions:

In the future, MBNA is going to have to expand in order to keep up with the new technology and the competition.  One plan is to move into other foreign countries, outside of Britain.  At the moment, 10% of MBNA's business comes from Britain and Canada.  There are hopes that this global business will gradually rise to 25% of MBNA's total business as they set up businesses in mainland Europe.

Comparison To Duncan's:

Duncan's Uncertainty Model states whether a company has low or high dynamism, and whether a company has low or high complexity.  Dynamism is a term used to describe how fast things change in respect to the elements around them.  MBNA has had the same management for the entire 20 years that it has been in business.  MBNA doesn't take too many risks either.  MBNA has low dynamism.  There is a uniform style to MBNA.  It is not complex.  It does the job that needs to be done, and plans out what it will need to do in the future.  I consider MBNA to be low/low in the model.