WSJ Research
My Wall Street Journal Research was conducted
on the fast-food industry, including restaurants like McDonald's,
Subway,
Wendy's,
Burger
King,
Taco Bell,
Panera
Bread Co., and Arby's.
My research includes 14 articles from the Wall Street Journal pertaining
to the fast-food industry from December 17, 2002 to February 25, 2002.
*The Following
articles have been put in order from 1-14, with 1 being the most interesting
and informative and 14 the least interesting and informative.
1. Leung, Shirley, "Fast-Food Chains Vie To Carve Out Empire In Pricey Sandwiches," The Wall Street Journal, February 5, 2002: A1; A10. The trend in the fast-food industry has fallen away from the 99-cent item on the menus. Lately, small restaurants have begun to invest in upscale sandwiches. These smaller restaurants have begun the trend that many Americans are catching on to. They offer many different types of high-priced sandwiches rather than the normal burger and fries.
Some examples of the small restaurants that are quickly building up their reputation are Cosi and Briazz, Corner Bakery Cafe, and Panera Bread Co. All of these restaurants have had great success thus far and are really catching the eyes of many on Wall Street and several others. They really seem to be pioneering a market for a new type of made-to-order sandwich, just as Starbucks did with coffee. Even some big named fast-food restaurants
have begun to catch on to the trend and rethink their strategies.
For example, Arby's has recently input a new line of "Market Fresh" sandwiches
that are served on fresh bread and not bun and that cost about $4 a piece.
"There's an opportunity... to elevate the experience of eating a sandwich,"
says Starbucks founder and Chairman Howard Schultz.
2. Leung, Shirley, "Subway Surpasses McDonald's In Number of U.S. Restaurants," The Wall Street Journal, February 1, 2002.
Subway was founded
by Fred Deluca in 1965 and is based in Milford, Conn. Subway recently
had a recently has had a resurgence in sales due to a 3. Leung, Shirley, "Wendy's Sees Its Future Growth in Acquisitions, Joint Ventures," The Wall Street Journal, February 11, 2002.
Wendy's is looking
into several new concepts and formats of serving fast-food that include
casual dining to "fast casual," which is the concept of offering higher
quality
food without the table service. Although many wonder if and how well
a fast-food company can run other type of concepts, because they have been
doing the same thing for such a long time. Wendy's has had success
in the opening of Tim
Hortons, a promising doughnut chain, that has given them hope on future
experiments with new concepts of fast-food.
4. Carroll, Jill and Leung, Shirley, "U.S. Consumption of French Fries Is Sliding as Diners Opt for Healthy," The Wall Street Journal, February 20, 2002.
The number of fries
that Americans eat is still extremely high (about 28 pounds per person
every year), but consumption has "grown so much for so long it' getting
to the point where how much more can each person eat?" said Charles Plummer,
the USDA's potato specialist. One of the big factors is the decline
in expansion of the fast-food industry which sells about 90% of the fries.
Another main problem is the fact that Subway, who doesn't sell fries,
now has more restaurants in the U.S. than McDonald's who is very well known
for its fries.
5. Leung, Shirley, "McDonald's Hires Mystery Eaters To Find Out What Ails Food Sales," The Wall Street Journal, December 17, 2001.
Jack Greenberg (McDonald's CEO) has hired
more than 150,000 mystery eaters to use a single set of standards to evaluate
service, food quality, and cleanliness of more than 13,000 stores across
the nation. The Wall Street Journal hired its own mystery eaters
to visit 25 different McDonald's to test the same things. McDonald's
faired pretty well with an overall score of 81.9% compared to Burger King's
score of 80.1%.
6. Leung, Shirley, "Tricon Raises 2002 Earnings Outlook On Higher Sales and Multi- Branding," The Wall Street Journal, February 11, 2002.
The U.S. sales of
stores that have been open more than one year went up 3% compared to going
down 3% the year before, according to fourth quarter statistics.
Taco Bell had the most increase with a rise of 8%, followed by KFC at a
rise of 7%, and Pizza Hut had a decline of 5%. Tricon claims that
the expected same-store sales for 2002 will grow at least 2% and U.S. revenues
to grow 3%.
7.
Leung,
Shirley, "McDonald's Profit Sinks 40%, Weakened By Global Slump,"
The Wall Street Journal, January 25, 2002.
A few of the main factors in McDonald's
profit dropping so drastically is the weakened world economy, the new fears
of a mad-cow disease, and the Monopoly Game scandal in which McDonald's
lost $171.5 million. One of the efforts to boast sales taken by CEO
Jack Greenberg was the hiring of 150,00 mystery eaters, which was reported
in one of the articles above. So far many of the stores are increasing
the overall quality of their performance and customer service which should
help McDonald's in the long run.
8.
Zimmerman, Rachel, "B.B. King's Mixed Messages Give Some Fans the Blues,"
The Wall Street Journal, February 5, 2002.
Since B.B. King has a mixture of ads going
on at the same time, his fans are getting pretty confused with what Mr.
King actually means. In Mr. King's 1996 autobiography he stated that
he went 10 years without eating meat because of a TV show he saw about
the slaughter of chickens. When it comes down to it, the main reason
that Mr. King would ever do a Burger King commercial is straight down to
the money. I mean who would turn down millions of dollars for about
two hours of work?
9.
Zimmerman, Rachel, "Australian Outlets of McDonald's Get Suspicious Letters,"
The Wall Street Journal, January 15, 2002.
Currently, police
have no suspects for this case and aren't positive if the white powder
is anthrax or if it is just a prank. The letters have been taken
for forensic testing and the results should be released within a week.
One officer said that there were hundreds of anthrax hoaxes and scares
in Australia late last year, so this very well could be another one.
10.
Vranica, Suzanne, "Mad Cow Scare Hits Japan's Fast-Food Industry," The
Wall Street Journal, January 7, 2002.
Ever since early September 2001, when the first case of mad cow disease was confirmed, beef has become suspect in the minds of many burger eaters. This mad cow scare has come at the expense of McDonald's because it occurred at the plant in which it buys its meat. Since the scare, the entire companies sales have decreased and so has the meat plant's. The mad cow disease
is formally known as bovine spongform encephalopathy (BSE), and is believed
to be caused by proteins gone wrong, but scientists aren't sure how the
disease is contracted. There have been a total of four different
cases that have been confirmed and many in Japan believe that there is
still more to come. Japan's beef industry already faces billions
of yen or tens of millions of dollars in losses due to this mad cow disease.
11.
Armstrong, David, "Olympic Torchbearer: an Honor Reserved for the Worthy--Mostly,"
The Wall Street Journal, January 15, 2002.
These people filled
7,200 of the torch bearing spots and the other 4,300 spots were divvied
up between the major sponsors of the torch carrying. Coca-Cola Co.
was one of these companies and it decided to use 700 of its slots to reward
its customers including McDonald's and Burger King. McDonald's and
Burger King then rewarded some of its slots to its deserving and hard-working
employees throughout the U.S.
12.
Leung, Shirley, "McDonald's Chief of U.S. Operations, Alan Feldman, Resigns
From Chain," The Wall Street Journal, January 22, 2002.
Alan Feldman, the Chief of U.S., Canada, and Latin American operations, recently decided to resign from McDonald's to pursue other opportunities. McDonald's considered Feldman one of the top candidates to someday replace Chairman and Chief Executive Jack Greenberg. Feldman was formally the chief financial officer of Pizza Hut before he decided to join McDonald's in 1994. Feldman was promoted
to his position in 1998 and over the past couple of years McDonald's hasn't
been able to increase U.S. sales at stores that have been open for more
than one year. Peter Oakes, a restaurant analyst for Merrill Lynch,
said that Feldman's departure was probably more due to his personal ambition
than the performance of the company. Oakes also mentioned that Feldman's
departure probably isn't a sign for worse to come in the future for McDonald's.
Feldman's resignation followed several other executive's from McDonald's
in the recent past.
13.
Alsop, Ronald, "For a Company, Charitable Works Are Best Carried Out Discreetly,"
The Wall Street Journal, January 16, 2002.
Since the tragedy of the terrorist attacks on the World Trade Center on September 11th, our country has shown great compassion and has come together to help those in need. Almost every large corporation has put together some sort of collection for the victims of September 11th. Many companies have raised millions and millions of dollars along with donating millions of dollars also. One example of this is the TV coverage of rescue workers at the World Trade Center receiving free boxes of chicken nuggets from McDonald's. The question that arises from this type
of charitable work, is whether the company is really doing it out of goodwill
or just to try and boast their sales? In a survey taken of over 21,000
people, the general consensus that people get when they see this is that
they are doing it because there must be something in it for their company.
People also seem to think that the companies are taking advantage of the
tragedy to promote itself. With all this taken in, many companies
would be better off carrying their charitable works in a discreet manner.
14.
Vranica, Suzanne, "Companies Hope Super Bowl Ads Will Draw Eyes to New
Products," The Wall Street Journal, January 30, 2002.
During Super Bowl
XXXVI, there will be a variety of advertisements including both well known
brands along with some newcomers that will spend their money advertising
on Super Bowl Sunday. Taco Bell one of the well known brands purchased
a Super Bowl slot for a 30 second ad. This will be the first time
Taco Bell has advertised during the Super Bowl in over 4 years. The
commercial highlights the Mexican fast-food chain's new steak quesadilla.
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