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CHALONDA JACKSON

 

Campus Address:
508 Carriage Hills
Athens, Ohio 45701
(740) 589-7777

E-Mail:

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Home Page

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Permanent Address: 4236 E. 189th Street Cleveland, Ohio 44122 (216)921-6275 


 

OBJECTIVE To obtain a position in the field of telecommunications in which I can utilize my present education, skills and experience while continuing to learn.
EDUCATION OHIO UNIVERSITY, Athens, Ohio
Degree: Bachelor of Science in Communication
1st Major: Communications Systems Management
2nd Major: Telecommunications Management
Minor:Business
Graduation: June 2000
GPA: 3.0

 

WORK
EXPERIENCE

RIVER VALLEY SCHOOL, Athens, Ohio
Computer Support,
September 1999-Present

  • Assisted in the setup of stable ADSL computer networking environment
  • Troubleshoot computer problems
  • Assist teachers with computer issues
  • Install hardware and software on computers

CINCINNATI BELL, Cincinnati, Ohio
Internet Business Marketing Intern,
November 1999-December 1999

  • Conducted valuable research for the roll out of new products
  • Assisted with the preperation of presentations
  • Presented research findings to managers
LUCENT TECHNOLOGIES, Independence, Ohio
Business Communications Systems Intern
June 1999-September 1999, November 1998 -December 1998, June 1998-September 1998,June 1997-September 1997

  • Performed detailed projects accurately and in a very timely manner.  
  • Performed requested moves,adds,and changes in PBX and Intuity voice mail systems
  • Assisted in programming new and upgrading old switches and voice mail systems
  • Provided support to end users with voice mail and terminal problems during help desks
  • Aquired knowledge of voice terminal sets and features
  • Using Provision software retrieved information from and downloaded information to remote switches
  • Assisted in tracking inventory for three states

INSTRUCTIONAL MEDIA, Athens, Ohio
Media Equipment Assistant
April 1999-June 1999, September 1995-June 1997

  • Provided assistance to teachers with media equipment
  • Dealt with troubleshooting problems
  • Independently operated sophisticated equipment

TELECOMMUNICATIONS CENTER, Athens, Ohio
Master Control Technical Operator for Public Broadcasing Station,
September 1998-June 1999

  • Responsible for videotape operation
  • Maintained specified audio/video levels
  • Responsible for technical setup of programs
  • Served as resource to switchboard operator

GAP, Cleveland, Ohio
Customer Service
November 1997-January 1998

  • Assisted customers with merchandising purchases
  • Attained group selling goals and objectives

NATIONAL CITY, Athens, Ohio
Bank Teller
June 1996-September 1996, November 1996-December 1996

  • Performed financial transactions
  • Demonstrated strong communication skills
COMPUTER SKILLS Windows 95, Windows 3.1, Excel, Power Point, HTML,
Web Page Desing, Microsoft Word 97, Microsoft Works, Word Perfect, PASCAL,FTP,TELNET
ACTIVITIES
 STUDENTS' BUSINESS CAUCUS
Vice President of Internal Affairs September 1999-Present
Vice President of Finance-March 1998-June 1999

AVW
Traffic Manager October 1997-March 1999

NAACP
Research and Development Committee September 1997-March 1998

ACTV-7 on The Web
HTML Group March 1998-October 1998

STUDENTS' COMMUNICATION CAUCUS

EMERGING LEADERS

INROADS
HONORS Dean's List, Multicultural Scholarhship, College of Communications Educational Scholarship,Lucent Technologies Intern Scholarship

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