Business
Plan for iVestido.com
Prepared
for:
Frank
Barone
Raymond
Frost
Arthur
Marinelli
Larry
Rogers
Prepared
by:
Team
8
Jessica Beck
Beth
Croston
Jaime
Klingler
Krista
Lauritsen
Alisha
McNabb
Dezine
Team
November
20, 2000
Beth M. Croston
133 South Green Dr.
Athens, Ohio, 45701
November 20, 2000
Potential Angel Investors
Copeland Hall
Ohio University
Athens, Ohio, 45701
Dear Potential Investors:
This business plan is regarding an investment that will be very valuable to you and our company. We believe that we have a genuinely unique idea that will be very profitable within the near future. IVestido.com could potentially bring a profit of $600,000 within five years, with a mere start-up cost of $80,000.
The iVestido plan is to start an e-business that will enable women to design formal dresses online. This is a unique due to the fact that there is no other site that women can design a dress over the Internet. This will save the hassle of department stores and going to a seamstress to have a dress made. Our prices are also very competitive with department stores.
We have explained in the business plan how we plan to implement our ideas and how we plan to be successful. We have taken into consideration financials, marketing, management and possible risks and problems of opening this business.
Sincerely,
Beth M. Croston
iVestido.com, Director of Marketing
Executive Summary
iVestido is looking to become a leader in the online formal dress market. With investing only 80,000, angel investors can have the opportunity to prosper from our vision of a unique Internet business. After 5 years our investors have the possibility of a return of investment of 300 percent.
iVestido is an internet company that is distinctive to the online formal dress market. We plan to offer our customers the ability to custom design a dress and have it sent to them within 10-14 business days. There are prom dress sites and stores where formal dresses can be purchased but none of them offer the ability to custom design a dress that is competitive in price to most department stores. We have a designer that will update the styles of our dresses for each season.
Our site will be convenient for those who live in rural areas where there is very limited access to stores in which they can buy formal dresses. We will also have sales from women who already purchase clothing online.
We plan to market to high school and college age females from middle to upper middle class income households. Our primary target will be a female going to prom but our sales will not be limited to this event. Our dresses will also be appropriate for occasions such as homecoming, winter formals, holiday functions, bridesmaid dresses, or sorority/fraternity formals.
In our first year we will use various medias in order to advertise our site. We will use adds in magazines that have special prom issues. We will also periodically send flyers to high schools in the Cleveland and Columbus areas to be passed out to the students. We will have a banner on teen.com that will be posted periodically throughout the year to attract customers to our site. Finally we will have our site registered with search engines in a key word listing.
Our company has a great deal of room for expansion. We plan to invest in software that would allow us to use My Virtual Model. This will greatly increase customer satisfaction because they will be able to see the dress that they have designed on a model with similar physical traits as they have. We also plan to offer different accessories to go with the dresses and sell vests for the date that is made of the same exact fabric as the dress.
Our sales are projected to be over $100,000 at the end of
year one, growing to $600,000 at year five closing. This investment will bring you a better return rate than any
other type of potential money investment.
Table of Contents
Letter
of Transmittal........................................................................................................... ii
Executive
summary............................................................................................................ iii
List
of Illustrations............................................................................................................. vi
1.0 Business overview........................................................................................................ 1
1.1The
Company............................................................................................................... 1
1.2
Mission statement........................................................................................................ 1
2.0 Financial Plan................................................................................................................ 1
2.1 How
we will make you money..................................................................................... 1
2.2 The
Plan...................................................................................................................... 1
2.3
Break-even analysis..................................................................................................... 4
2.4 Exit
Strategy................................................................................................................ 4
3.0 Marketing Plan............................................................................................................. 4
3.1
Overall Marketing strategy........................................................................................... 4
3.2
Primary Market Trends................................................................................................ 4
3.3
Secondary Market....................................................................................................... 5
3.4
Advertising and Promotion........................................................................................... 5
3.5
Pricing......................................................................................................................... 6
3.6
Competition................................................................................................................. 6
3.7
Estimated Market Share and Sales............................................................................... 7
3.8
Distribution.................................................................................................................. 7
3.9 Web-site Plan.............................................................................................................. 7
4.0
Management................................................................................................................. 8
4.1 Management
Team...................................................................................................... 8
4.2 Other
Employees and Benefits..................................................................................... 8
4.3 Board
of Directors....................................................................................................... 9
5.0
Design and Development Plan..................................................................................... 9
5.1
Company Development............................................................................................... 9
5.2
Product Development Plan........................................................................................... 9
6.0
Possible Problems......................................................................................................... 9
6.1 We
Underestimate Sales.............................................................................................. 9
6.2 We
Overestimate Sales.............................................................................................. 10
6.3 We
Have a Large Number of Returns........................................................................ 10
7.0
Manufacturing Plan.................................................................................................... 10
7.1
Assembly Line Plan................................................................................................... 10
7.2
Operations Plan......................................................................................................... 10
8.0
Conclusion................................................................................................................... 10
References........................................................................................................................ 11
Appendix
A: Website Snapshot...................................................................................... 12
Appendix
B: Year One Monthly Income Statement...................................................... 13
Appendix
C: Year by Year Income Statement............................................................... 14
Appendix
D: Explanation of Income Statement............................................................. 15
Appendix
E: Explanation of Start-up Costs.................................................................... 17
Appendix
F: Survey Results........................................................................................... 19
Appendix
G: Measuring.................................................................................................. 21
Appendix
H: Price of Dress Explanation......................................................................... 22
Appendix
I: Competition ................................................................................................. 23
Appendix
J: Return Policy............................................................................................... 24
Appendix
K: Web Hosting Services................................................................................ 25
Appendix L: The Dezine Team Resumes........................................................................ 26
Appendix
M: Organizational Structure........................................................................... 30
Appendix N: Lay-out........................................................................................................ 31
Appendix
O: Advertising.................................................................................................. 32
Appendix
P: My Virtual Model....................................................................................... 34
Appendix Q: SWOT Analysis.......................................................................................... 35
Appendix R: Production Schedule................................................................................... 36
Appendix
S: Legal Structure Analysis............................................................................. 37
Appendix
T: Operating Agreement................................................................................. 44
Appendix U: Articles of Organization.............................................................................. 50
Appendix V: Disclosure Agreement................................................................................ 51
List Of
Illustrations
Table A: Year One Monthly Income Statement……………………………………………..1
Table B: Detailed Start-up Costs……………………………………………………………3
1.0 Business Overview
1.1 The Company
Team 8 has developed an e-commerce concept where customers
can custom design a formal dress. The
customer will be able to custom-make their formal dress by choosing among four
top styles and four bottom styles, while simultaneously observing how the
pieces would look together. Our site
will also offer the customer up to five colors to select from. In addition, the styles will be updated
seasonally in order to stay abreast of the latest styles and colors in formal
wear for teens and young women.
1.2
Mission Statement
Our company has a vision of becoming our customer’s main
source for formal dresses by providing a unique online experience. Furthermore, we will achieve our goal by
offering unparalleled customer service, shopping opportunities offered by no
other online company, and efficient utilization of resources. iVestido.com will be a trendsetter in the
female formal wear industry (See Appendix A for Website Snapshot).
2.0 Financial Plan
2.1 How We Will Make YOU Money
Our main source of revenue will be from prom dress
sales. Prom is a $2 billion a year
industry and 2 million teenage girls attend this event each year (Puente,
2000). Moreover, ten percent of these
prom-goers purchase their formal dresses online (Puente, 2000). This amounts to a market of 200,000 girls
per year for prom only. Our average
price for a prom dress is approximately $250. If we can eventually capture just five percent of the market for
prom dresses, this amounts to a revenue stream of $2.5 million per year in prom
sales.
Table A: Year 1 Monthly Income Statement
|
|
Jan |
Feb |
March |
April |
May |
June |
July |
Aug. |
Sept. |
Oct. |
Nov. |
Dec. |
Year 1 |
|
Revenues |
38,810 |
38,810 |
72,623 |
96,935 |
145,373 |
9,748 |
9,748 |
9,748 |
14,685 |
9,748 |
9,748 |
9,748 |
465720 |
|
Expenses |
16,910 |
13,178 |
43,424 |
118,664 |
50,240 |
5,790 |
5,399 |
5,599 |
31,157 |
18,009 |
13,790 |
10,549 |
332709 |
|
Net Income |
21,900 |
25,632 |
29,199 |
(21,729) |
95,133 |
3,958 |
4,349 |
4,149 |
(16,472) |
(8,262) |
(4,043) |
(802) |
133011 |
*For more detailed income statement see Appendicies B,
C, D)
The financials show a year one income of over $100,000, with
potential to increase income to $600,000 by the end of year five. You the investors will receive 40% of your
investment, which is approximately $50,000, a 62% return on investment for year
one alone. After five years, your
return on investment has the potential to reach 300%.
2.2 The Plan
Dezine Team has detailed costs for the first several years
of operations using various figures (see Tables A and B for these
estimates). All projections are based
on the year 2000 dollars. iVesdito’s
fiscal year is from January 1-December 31.
We are asking you the investors for $80,000 in order to implement our
business plan. See figure B for
detailed start-up cost estimates.
Table B-Detailed Start-up Costs
|
Start-up Costs |
||||||
|
ivestido.com |
||||||
|
Start-up
Costs: |
|
|
|
|
||
|
Equipment: |
|
|
|
|
|
|
|
|
Active
130 Sewing Machine(3) |
|
|
1,575 |
||
|
|
Serger(2) |
|
|
|
|
1,198 |
|
|
Arista
180 Sewing Machine |
|
|
4,499 |
||
|
|
Sewing
Tables(3) |
|
|
|
411 |
|
|
|
Sewing
Station Table (6) |
|
|
715 |
||
|
|
Sewing
Station Chairs (7) |
|
|
560 |
||
|
|
Garment
Steamer (2) |
|
|
|
224 |
|
|
|
Computer(2) |
|
|
|
1,980 |
|
|
|
Digital
Camera |
|
|
|
700 |
|
|
|
Adobe
Photo Shop |
|
|
|
199 |
|
|
|
Printer |
|
|
|
|
500 |
|
|
Scanner |
|
|
|
|
300 |
|
|
Copier |
|
|
|
|
2,300 |
|
|
Fax |
|
|
|
|
140 |
|
|
Desks/chairs |
|
|
|
516 |
|
|
|
scale for
shipping |
|
|
|
132 |
|
|
|
dress
form mannequin (4) |
|
|
716 |
||
|
Inventory |
|
|
|
|
29,450 |
|
|
Establishment
of LLC |
|
|
|
85 |
||
|
Advertising |
|
|
|
|
12,000 |
|
|
Phone |
|
|
|
|
145 |
|
|
DSL |
|
|
|
|
100 |
|
|
Shipping: |
|
|
|
|
|
|
|
|
Tissue
paper |
|
|
|
96 |
|
|
|
Boxes |
|
|
|
|
384 |
|
Attorney
Fees |
|
|
|
2,000 |
||
|
Fashion
Designer |
|
|
|
10,000 |
||
|
Office
Supplies |
|
|
|
1,200 |
||
|
Sewing
Supplies (thread,scissors,needles, etc.) |
|
500 |
||||
|
Miscellaneous
(Traveling, etc.) |
|
|
2,000 |
|||
|
Working
Capital |
|
|
|
10,375 |
||
|
Cost
Totals |
|
|
|
|
$ 85,000 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
See Appendix E for Cost Estimates
2.3 Break-even Analysis
The worst-case scenario break–even point for the company is
approximately 40 units per month, which is little over 1 dress a day. We feel that this is a very conservative
figure. Dezine Team feels one dress is
an obtainable goal. This figure is
found by taking the monthly fixed cost divided by our selling price minus the
variable costs.
Break-Even Point
4573 fixed costs
250 selling price-136 variable cost=
40/month=1.3/day
2.4 Exit Strategy
If after antiquate returns are received on your investment, the investors should want out, we will buy the investors out at 75% more than what was initial invested. On the other end, if the company suffers considerable loss, which will be decided by the board members, the investors have the power at that time to take over the company and place their own members on the board of directors. The loss will also go to the investors as a tax write-off.
The company’s overall marketing strategy is
to appeal to young women of high school and college age. The target market will be females ages 15-23
in the middle to upper middle class income brackets. Most of the customers will be those in suburban areas, those
without access to stores, such as girls from rural areas, those who shop online
already, and/or those who wish to design their own dress.
Our target market will have Internet access
in their homes and will currently have experienced shopping online for part of
their wardrobe. In addition, we will
target beginning online shoppers wanting to experience the convenience of
twenty-four hour shopping. Most
college-aged females have access to computers and many of them are willing to
buy clothing from the Internet. A
survey was taken at Ohio University about the desirability of online dress
design and purchase. (See Appendix F for the results of the survey). All of the women surveyed purchase at least
one formal dress a year, while 62% would be willing to order a formal dress
online if given the option to mix and match styles.
3.2 Primary Market Trends
The dot-com generation tends to value the advanced technology that exists in today’s society. Many teens own cellular phones, pagers, and laptops. Nevertheless, like their ancestors, these people want to attend the prom and have the time of their life (Steffen, 2000).
The prom mania has not gone away since the arrival of the new millennium. In the past year, the prom industry has moved to the Internet as an additional way to earn revenue. More girls are using the web to get ideas, find hairstyles, research retailers, and purchase dresses and accessories (Puente, 2000).
“Prom dresses” and “prom hairstyles” were the No. 18th and 45th ranked search terms for Lycos search engines in the year 2000. Both of these terms had even higher ratings earlier in the year, when visitors were looking for dresses (Puente, 2000).
Girls who live in rural areas that have computer access especially value online prom sites. They appreciate being able to purchase a unique dress (at their convenience) that nobody else would have.
Custom-made dresses is another trend for girls attending the prom, especially if girls cannot find a dress because of their particular body type (See Appendix G for information on measuring).
According to a recent USA today article, prom is such a large market that there is plenty of room for online retailers. A survey by Primedia found that people attending the prom, on average, spend $541 on a dress and other expenses. This estimate is based on 20 million people between the ages of 15 and 19 (Puente, 2000).
3.3 Secondary market
Initially, ivestido.com will target females going to prom. However, with the expansion of our company, we will also target other occasions that require formal attire. These include:
Bridesmaid dresses are now becoming trendier, and our site would offer up-to-date styles. In most weddings, multiple dresses are brought. This is also an occasion where custom-made dresses are prominent. There will be a discount of 15% for orders of 6 or more dresses of the same design.
Our dresses would also be ideal for any other school or sorority/fraternity formal. Each year, sorority and fraternity houses on college campuses have formals. Almost all of the Greek members attend these formals because they are the most anticipated event of the year. Our dresses would also be suitable for New Year’s Eve or other special occasions.
With expansion, we will sell custom designed vests made from the same material as the dresses. This will utilize the extra fabric left over from the dresses, while providing matching male attire. This service will be unique to the formal wear industry.
3.4 Advertising and Promotion
Advertising will focus on name recognition, building a reputation of customer satisfaction, and our unique service to our customers. The goal is not only to attract customers, but also to maintain them as repeat customers.
The company will establish its place in the market in a variety of ways, which include:
The company will advertise in magazines, such as Teen magazine, Young and Modern, and CosmoGirl. We will also purchase banners to be displayed on related websites that are frequently visited by the targeted market of iVestido.com (Teen Homepage, 2000).
In the future, we will join affiliate programs of companies that are related to special occasions where formal attire is worn. We will offer links to tuxedo shops for their dates, and shoe sites to find the perfect shoes. Whenever visitors link to that company and make a purchase, we will receive a percentage of the sale.
iVestido plans to send flyers/brochures about our website to various high schools in large retail markets. The flyers/brochures will be sent out in late March or early April when many females are beginning to shop for dresses. We will send the flyers and posters to high schools in the Cleveland and Columbus area. We will also send posters to the sorority houses at Ohio State and Ohio University.
Also with expansion, our company will hold various promotions and contests to attract customers. The promotions will give away a dress and an accessory package, such as a free limousine ride and a manicure, once a year during prom season.
The pricing of the dresses
will be competitive with other dress companies on the Internet. The difference is that customers will be
buying top quality dresses that they can design at affordable prices. iVestido.com will be able to keep costs low
buy purchasing low cost, yet high quality materials in bulk (Fabric Homepage,
2000).
In determining the cost, we
looked at the average price that females are willing to pay for their formal
wear. Through our survey, we found that
34% of females spend $200-299 on their formal dresses (Survey, 2000). After careful cost analysis we estimated our
cost per dress to be approximately $177.
We decided to set our price at $250, leaving us a contribution margin of
$99 per dress. (See Appendix H for further explanation of price)
Offering specific styles the
customer can mix and match will allow us to charge a higher price due to
iVestido.com’s uniqueness, following a differentiation price strategy. However,
we will offer considerable lower prices in comparison to other custom dress
boutiques, such as David’s Bridal.
3.6 Competition
The main competition for iVestido will be offline companies. Females currently purchase dresses from department stores, boutiques, or they have them custom made by a seamstress (Survey, 2000). Many females feel comfortable shopping in stores and having their dresses custom made. With our company, females will have the luxury of being able to design their own dress, with the benefit of a lower price comparable to specialty boutiques.
The offline competition consists of retailers such as David’s Bridal, Macy’s, Bloomingdale’s, and Nordstrom. These companies have a reputation of good customer service. However, it is difficult for a girl to find a one-of-a-kind dress in a retail store. There is also the problem of finding the dress in the right size and color, which will not be a concern on our site due to the fact that our dresses are made upon request.
iVestido also faces competition with other Internet companies. There are other companies that offer prom dresses on the Internet such as prom-dresses.com and bestpromdresses.com. These companies that have already established a place in the market for selling dresses online do not offer the features offered by iVestido.com. Competitor sites have set styles and colors, while our site allows for creative input by the customer.
Our company also offers an archive of dresses purchased by customers within certain zip codes. This will prevent girls from attending the prom wearing the same dress. In addition, our site will offer dresses that were returned, but not damaged, at a discount price, which is unique to our competitors. (See Appendix I for more information on competition).
3.7 Estimated Market Share and Sales
The prom market alone is a $2 billion a year
business with an average 2 million girls attending each year (Steffen,
2000). The market of online prom
shoppers captures about 10 percent of this market. Within one year, we plan on taking one percent of the online
market. Each year following we plan to
take an additional half percent of the market share.
We plan on selling 2,000 dresses at $250 in
the first year. Each year following the
initial year, we plan on increasing sales by 25%. By year five, we plan on selling 700 dresses per year. Another revenue stream would be the possible
implementation of men’s formal vests.
In year one we are estimating net income to
be $133,000, an almost doubling of the money invested into iVestido.com. By the end of year five, iVestido.com will
be grossing income of $660,000, five times the income of year one. We anticipate this steady growth to
continue, as more and more potential customers become aware of our very unique
site, and as the prom market continues to increase.
3.8 Distribution
After the order is put in for the dress, we
estimate that it will take 10-14 business days for the dress to be sent. The time may vary depending on the
season. It will take less time for a
customer to receive a dress if it is ordered during an off season. When the dress is completed, we will then
send the dress via UPS offering a uniform delivery price of $5. If the customer is not completely satisfied
with their purchase, the dress can be returned at their own cost. (See Appendix
J for more information on our return policy).
3.9 Website Plan
Our VP of MIS, Krista Lauritsen, will design
iVestido’s e-commerce web page in-house.
iVestido’s
Fully functional site will allow customers to
purchase our products, as well as obtain company information. The webpage will also allow our customers to
view dress already purchased in their area, purchase dresses that were returned
at a discount. All web hosting will be
conducted through Verio. (See Appendix K for web hosting services)
4.0 Management
4.1 Management Team
Our management team consists of Jessica Beck,
President, Beth Croston, Director of Marketing, Jamie Klingler, Director of
Finance, Krista Lauritsen, director of MIS Operations, and Alisha McNabb,
Director of Production and Distribution.
See Appendix L for resumes and Appendix M for organizational structure.
Jessica Beck, President. Ms. Beck brings several years of intensive work experience to the
company. As an assembly line worker for
four months, she learned how to maximize time and complete jobs before the
deadline. Ms. Beck received her
bachelor’s of business administration degree in finance/management.
Beth Croston, Director of Marketing. Ms. Croston has extensive selling expertise. Her sales position at San Francisco Music
Box Co. required her to develop superior merchandising and customer relation
skills. Ms. Croston earned her
bachelor’s of business administration degree in marketing.
Jamie Klingler, Director of Finance. Ms. Klingler has extensive training in the field of
accounting. At Valley Mining, Inc., she
was responsible for all the accounts payable and payroll duties of the
company. Ms. Klingler attained her
masters of business administration degree in accounting.
Krista Lauritsen, Director of MIS Operations. Ms. Lauritsen has created many web pages using HTML coding, and
her technological background will be an asset to iVestido. Ms. Lauritsen received her bachelor’s of
business administration degree in management information systems.
Alisha McNabb, Director of Production and
Distribution. Ms. McNabb has a strong background of
working in distribution centers. While
at DFS distribution center, she gained knowledge of the many aspects of
production. Ms. McNabb earned her
bachelor’s of business administration degree in accounting.
4.2 Other Employees and Benefits
Our production team consists of sewing
machine operators and an outsourced fashion designer. In year one our staff consists on average of six sewing machine
operators, depending on the season. In
busier months we will have to hire temporary workers. It is estimated that a seamstress can make a dress in
approximately five to six hours, therefore one seamstress can make
approximately 1-2 dresses a day (Stevens, 2000). Our staff increases in years two through five depending on amount
of sales. We do not anticipate
difficulty in finding these laborers, due to the fact that nearly half of all
workers in the textile industry are sewing machine operators.
We are outsourcing our fashion designer. The designer will create patterns for
iVestido on a seasonal basis. In year
one the site will offer four top designs and four bottom designs, with design
expansion in the future. An average
salary for such a designer is approximately $40,000 a year, according to
salary.com. We plan to pay our designer
$10,000 for approximately four weeks of service (Apparel and Other, 2000).
iVestido offers a cafateria-syle benefit plan
for our employees. Employees can choose
which benefits they will receive from many different choices including: health
insurance, life insurance, pension programs (including 401K), disability,
dental and vision.
4.3 Board of Directors
iVestido’s board will
consist of seven members. The members
include, Jessica Beck, Beth Croston, Krista Lauritsen, Jamie Klingler, Alisha
McNabb, one angel investor, and our consultant, Lisa Stevens. Board meetings will be held every three
months on the first Monday of the month.
They will be located in the office in Sugar Grove, Ohio (See Appendix N
for the layout of the building). Each
member will have one vote, and when making decisions there must be a majority
rule.
The angel investors will be in charge of deciding who they want to represent them on the board. While they are all welcome to attend the meeting, they will only receive one vote for all of them. They will not be paid for attending the board meetings, however, the company will cover all travel expenses.
Our consultant that will be on the board is
Lisa Stevens. She was chosen because
she is very knowledgeable in the field of clothing production. She has been designing, producing, and
selling clothes for over 15 years.
Currently, she works one day a week at a local sewing shop where she
lives in Richmond, Indiana.
5.0
Design and Development Plan
5.1 Company Development
Our company will be constantly growing and developing. We have also developed a website that is
functional and appealing to customers.
In addition, increasing amounts of time and money will be spent
expanding advertising and promotional activities (see Appendix O). During busy seasons and as the number of
orders increase in the next five years, we will hire additional sewers and buy
additional sewing machines.
There are many areas where expansion is
possible. As our profit increases, we
will invest in My Virtual Model (see Appendix P). This will aid our customers in finding a unique dress to fit
their size and personality. With the
virtual model, women can see what the dress will look like on a body size and
model that looks similar to them. We
also plan to offer the matching men’s vests, an accessory line, and links to
other sites relevant to formal events.
5.2 Product Development Plan
With the help of a designer, we will develop
various designs and patterns for our dresses.
We will constantly update dress designs so that customers will want to
return to our site to shop. Since 40
percent of designers are self-employed, we will retain his or her services for
brief amounts of time quarterly (Designers, 2000). In the future we will expand our choices of tops, bottoms, and
colors to increase variety for the customer.
6.0
Possible Problems
6.1 We Underestimate Sales
There is always the possibility that when the
site first opens, we will have more orders than anticipated. If this occurs, ivestido.com will hire more
sewing machine operators, and have more than one shift. We would also hire fabric cutters to prepare
the dresses, while the sewing machine operators are working.
We would also buy additional sewing machines
and rent an extra facility monthly to house the production while needed. When business slows down, labor will be cut
back, and we would return to our original building. We would then begin looking for a larger permanent space to use.
6.2 We Overestimate Sales
There is a possibility that we have
overestimated the number of sales in the first year. If this does occur, we will cut back on the number of sewing
machine operators to a more appropriate number until sales improve. We would also rethink our advertising
strategy and try to be more effective in targeting our audience.
6.3 We Have a Large Number of Returns
Due to the fact that we are an online
clothing business, there is a possibility of having a large number of returns.
If this occurs, our company will place those items in the clearance section of
the web site for returned dresses, and sell them at a discount price. See Appendix Q for a SWOT Analysis.
7.1 Assembly Line Plan
Manufacturing will be done using a unit flow assembly line. This system will allow the workers to produce the dresses without any distractions of waiting for other workers to complete their task. Each unit progresses on to the next job as soon as the previous job is completed (Sewing, 2000).
7.2 Operations
Plan
Upon the completion of a workday, two of the 5 managers will arrive at the office to prepare for the next day of production. They will begin processing the orders for the next business day by cutting and pinning the materials that the sewing machine operators will use. The managers will also develop a production schedule for the sewing machine operators in order to give a timeline for project completion (See Appendix R for information on production).
8.0 Conclusion
In conclusion, investing in iVestido will lead to high profits for both you and the company. We have a chance to become fashion leaders in a highly profitable industry. If we can begin production and put our product out in the near future, we will earn name recognition and public interest. Along with this, we will soon see what we are working for, THE MONEY. Simply stated, if you invest $80,000 today in iVestido.com, within five years, your money will grow to over $600,000.
REFERENCES
Apparel and Other Textile
Products (2000). [File posted on the World Wide Web]. Retrieved November 16, 2000 from the World Wide Web: http://stats.b/s.gov/…..
Designers (2000). [File posted on the World Wide Web]. Retrieved November 15, 2000 from the World
Wide Web: http://www.stats.bls.gov/oco/ocos090.htm.
Fabric Homepage (2000).
[File posted on the World Wide Web].
Retrieved November 12, 2000 from the World Wide Web: www.fabric.com.
Frommer, J. (2000, November 15). Personal Communication.
Frost, R. (2000) Personal
Communication.
Garment Industry
(2000). [File posted on the World Wide
Web]. Retrieved November 14, 2000 from
the World Wide Web: http://www.comptons.com/encyclopedia.htm.
My Virtual Model Factsheet
[File posted on the World Wide Web].
Retrieved November 8, 2000 from the World Wide Web: http://www.myvirtualmodel.com.
Puente, M.
(2000, June 7). Tech-savvy teens
primp for the prom online. USA Today,
15.
Sewing (2000). [File posted on the World Wide Web]. Retrieved November 16, 2000 from the World
Wide Web: http://www.berninausa.com/products/sewing/machines.html.
Stevens, L. (2000, November 15). Personal Communication.
Sweeny, Tor (2000, November 10) Personal Communication.
Tannedfeet.com [File posted on the World Wide Web]. Retrieved November 11, 2000 from the World Wide Web: www.tannedfeet.com.
Teen.com (2000). [File posted on the World Wide Web]. Retrieved November 16, 2000 from the World Wide Web: http://www.teen.com.
UPS.com (2000). [File posted on the World Wide Web]. Retrieved November 14, 2000 from the World Wide Web: http://www.ups.com.
USLaw.com. [File posted on the World Wide Web]. Retrieved November 16, 2000 from the World Wide Web: www.USLaw.com.
Verio.com. [File posted on the World Wide Web]. Retrieved November 9, 2000 from the World Wide Web: www.verio.com.
Webhosting Consultant (2000, November 16, 2000). Personal Communication.

|
Appendix C: Year
by Year Income Statement |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Appendix
D: Explanation of Costs
Sales: Sales were estimated by taking 1% of the people who shop on-line for dresses. This number is approximately 200,000 so we anticipated 2,000 dresses in year one. An increase of .5% was made for years 2-5.
Sales returns and allowances: We expected 5% of dresses sold to be returned.
Advertising Expenses: Advertising came from magazine ads, flyers, posters, and web banners. Advertising expenses varied from month to month depending on demand for dresses during that particular month.
Phone: The cost of the phone is $79 for basic hook-up plus $20 for each additional line, which we plan to have three lines, one with a 1-800 number. We budgeted $200 a month for long distance services. We feel this is an accurate estimate because must of our business will be done over the internet. The amount remains the same because we feel costs will lower in years to come for phone service.
Web hosting, DSL, and domain name registration: These costs were quoted by verio.com. We increased the cost per year by half of our increase in website sales. We felt this was accurate because costs of web hosting will decrease each year.
Packaging Expense: This expense includes the cost of all materials needed to ship the dresses. The dress box is $2.40 and tissue paper is approximately $.50 per dress. This also includes $9 a month for U.P.S pick-up and shipping labels. This costs depends upon the number of dresses sold per year.
Sewing Supplies: This is the cost of materials used to make a dress, which includes: buttons, zippers, needles, thread, scissors, etc. This cost also depends upon sales.
Miscellaneous Fees (Traveling, etc.): Traveling is a much part of our advertising expense. We will need to have representative’s travel to the schools to pass out fliers and promote our company. We also figured money to pay travel expense for our board members during months of our board meetings.
Shipping Fees: This is the cost to ship the dresses. We have a uniform delivery price of $5 for each dress sold and shipped.
Purchase of New Equipment: Since we are expecting to increase our sells by 25% per year we will need to purchase new equipment each year. We plan to double our equipment at the end of every year.
Depreciation of Equipment: We used a straight-line method of depreciation for our equipment. Office Equipment is depreciated over five years, while sewing equipment is depreciated over a 10-year period.
Rent Expense: Our company is located in a building provided for us by Mr. And Mrs. McNabb and is located in Lancaster, Ohio. We will be paying them rent of $800 a month, which includes utilities, for years one and two. We are then planning to move to a building twice the size for year three and four so our rent will increase to $1600. In year five we will expand once again for rent of $3200/month.
Insurance: Team 8 talked to a representative at Matthews Insurance who quoted us a price of $2000 a year for insurance. $1000 is for a million dollar liability insurance for the Internet and $500 for dress liability. The other $500 is for our equipment, which increases as our equipment increases.
Sewing Consultant: This money is to pay Lisa Stevens, our sewing consultant, to attend our board meeting quarterly.
Fashion Designer: Team 8 plan to have a fashion designer create designs for us every season. We figured she would by working for us one month total out of the year. We research yearly salaries of independent designers and calculated accordingly.
Seamstresses: In researching seamstress salaries we found that they make approximately $6.50/hour. We plan to increase our number of seamstresses from year to year depending on dresses sold. A seamstress can make approximately one and a half to two dresses per day.
Benefits: We calculated benefits by taking 40% of the salary. We offer a cafeteria-style benefit where employees can choose what types of benefits they would like.
Office Supplies: Office supplies included general materials needed to run a business. Paper, pens, folders, postage, filing cabinets, and much more was included in this cost.
Revenue from Advertising: We estimated some sales would come from web banners posted on our site from other companies.
Revenue from sale returned dresses: Team 8 realizes that 5% of dresses sold will be returned. However, we feel that we can resale half of these dresses for a 25% discount. This number depends on sales and estimated returns.
APPENDIX E: Explanation of Start-Up Costs
Source of Number:
Sewing Machines-Our sewing machine information came from berninausa.com and Lisa Stevens at Sew-n-Sews in Richmond, Indiana. We are purchasing two Bernette 800D Sergers for $599 each, three Activa 130 sewing machines for $525 each, and one Artista 180 sewing machine for $4499 to start off.
Sewing tables and chairs-We are purchasing three large sewing tables for the cutting and pinning of fabric. They cost $137 each. We need six sewing machine stations at $119 each. We also need seven chairs for the production area at $80 each.
Garment Steamer-We need two garment steamers at $112 each.
Office Equipment-We plan on having two Dell home personal computers at $990 each. We also chose a Cannon 3.3 Megapixel Digital Camera for $700, Adobe Photo Shop for $199, a Hewlett-Packard BI2200 printer at $500, a Hewlett-Packard ScanJet 5370Cse at $300, a Xerox XC23 High Speed Copier for $2300, and a Brother Intellifax 1270 Plain Paper Fax for $140. We are also estimating $516 for three desks and four chairs. These prices were found at staples.com.
Shipping Scale-A shipping scale for packages costs $132 in the Rand catalog.
Mannequin-Four mannequins of different sizes will be purchased for approximately $179 each.
Inventory-Team 8 chose to start with $29,450 in inventory, purchased from fabric.com, for the first month.
Establishment of a Limited Liability Corporation-We researched tandfeet.com and found that establishing a LLC would cost $85 in filing fees.
Advertising Costs-Initially, we will be advertising by putting a banner as on teen.com,. According to this site, it is $15 costs per thousand hits. The average unique visitors for a month are 794,000. This comes to $11,910 a month.
Phone Bill-Our predicted phone bill is $145 a month, based on current Ameritech prices for business lines.
Web Hosting-Start-up cost will be $100.
Shipping-After looking in the Consolidated Plastics Company, Inc, catalog, we estimate that each garment box will cost $2.40 for a total of $384 for 160 boxes to start out. Tissue paper costs $96 for 10 reams and we will buy ten reams to start. Ten reams will provide enough tissue paper for 960 boxes. This was found at anchorbox.com
Attorney Fees-The law firm of Fitzpatrick, Zimmerman, and Rose predicted that our legal fees would be $2000 a year.
Employee Salaries-We plan to pay our designer $10,000 per year.
Office Supplies-Based on prices at staples.com, we estimated $1200 for a filing cabinet, stationary, writing utensils, and etc. to start off with our office.
Sewing Supplies-For the costs of thread (purchased for Sew-n-Sews), scissors and needles (from JoAnn Fabrics), along with other miscellaneous items such as fabric pens and seam rippers, $500 was budgeted to get started. Three types of thread need to be purchased for each color of fabric. This comes to approximately $34 per color at five colors which gives a total of $170 for thread.
Travel-We budgeted $2000 for business trips, meals, and other miscellaneous travel expenses.
Working Capital-We are budgeting approximately $10,000 for expense that we have not thought of and for those expenses that will be more than expected.
Appendix
F: Survey Results
Team 8 Dezine Team conducted a survey to measure the demand of formal wear at Ohio University. One hundred OU women were asked a series of questions. The questions include:
1. Where do you get your dresses for formals?
2. On average, how much do you spend on a formal dress?
3. How many formal dresses do you buy a year?
4. Would you buy a formal dress viewed only over the Internet?
a. If yes, how would you prefer to order?
b. Would you buy matching accessories (vests or
bowties) for your date over the Internet?
5. Would you be more willing to purchase a dress over the Internet if you could mix and match styles?
6. Would you be more willing to purchase a dress over the Internet if you could preview the dress in your size?
The results were:
Figure 1 shows the willingness of the market to spend money on formal dresses.
Figure 1 shows the willingness of the market to spend money on formal dresses.

The following information will be posted on the website on things to keep in mind when measuring the body when ordering a dress from our site. With this service we will be cutting down on returns due to improper measurements. This will also be a service to the customer that will ease frustration and uncertainty about what size to order (fabric homepage, 2000).
Ivestido.com will have competition online and offline. Prom-dresses.com and bestpromdresses.com are the two main retail stores for selling prom dresses online. Prom-dresses.com was started a year ago, and it averaged sales of 10 dresses a day right from the beginning (Sweeny, 2000).
Currently, prom-dresses.com averages sales of 40 to 50 dresses a day. The company has 30 styles available, and the prices range from $199 to $315. These dresses are made exclusive for the web site. Best-promdresses.com has sold 2,000 dresses since the site was launched in January. The average price for dresses is $150, and they have received 5,000 to 7,000 visitors a day (Sweeny, 2000).
The offline competition consists of retailers such as David’s, Macy’s, Bloomingdale’s, and Nordstrom. These companies have a reputation of good customer service. However, it is difficult for a girl to find a one-of-a-kind dress in a retail store. There is also the problem of finding the dress in the right size and color.
A recent Primedia survey of Your Prom readers shows that:
While we do not expect to have a large amount of returns, we do realize that there will be a few. These returns will be due in large part to the dress not fitting properly because either the wrong size was ordered by the customer or, in rare occurrences, the dress was not sewn properly. Because these occurrences will occasionally occur, we must have a return policy. There will be two requirements for returning a dress. Each must have the tag still attached and the dress must be postmarked by a certain date.
Each dress will have a large tag attached to the outside of it. The first requirement that must be met is that the tag is still in place letting us know that the dress was not worn. If the tag is not present, we will work out a refund on a case-by-case basis.
There will also be a time period that must be followed. When the dress arrives to the customer, approximately 3 business days after shipment, and they try it on and decide that it does not fit the exact way they wanted, they will have 2 days to place a note on our site. This will let us know that a dress is going to be returned. By having them post a message on the site, this would allow us to try and contact them to see if we could provide any solutions to their problems so that they could keep the dress.
If they still want to return the dress, then it would have to be post-marked within 5 business days. The customer will be responsible for the shipping charges to return the dress. Once the dress is received, and the tag is still in place, their account will be credited, less the initial shipping charges. To give them an incentive to come back to our site and shop, they will be given a discount of 20% off the next dress purchase they make.
For the dresses that are returned, we will have a page on our website that will have all of them listed. Customers will be able to buy these dresses at a reduced price of 25%. These dresses will be sold “as is”, and they will be non-refundable. This will be so that we do not lose all of the money put into making the dresses. It will also cut down on the waste of material.
APPENDIX K: Web Hosting Services
Our Web hosting and DSL connection services will be provided through Verio.com. We will be provided the following services:
VerioOne DSL Package Includes:
· DSL Line with a speed of 1.5Mbps
· Internet access with unlimited usage and throughput
· 6 Static IP addresses (5 usable)
· Up to 5 e-mail POP boxes
· 24/7 customer care
· Netopia R7100 SDSL Router
·
Price: $349.00 per month (free start-up and
installation)
Window 2000 Marketplace E-commerce Package:
·
E-commerce solutions
§
Gold Windows 2000 hosting plan
o
5 GB of monthly data transfer (about 100,000 page
views)
o
100 MB diskspace (about 2000 webpages)
o
30 configurable e-mail accounts
§
Unlimited number of products
§
Store creation wizard
§
Real time credit card processing
§
Shopping cart software
·
Windows 2000
§
Microsoft Frontpage 2000
§
Microsoft Office 2000 Extensions
§
ASP support including ASPmail and ASPupload
§
Microsoft NetShow
§
SQL 7.0 support
§
Visual Basic scripting
§
24/7 technical support by phone or e-mail
§
Extensive documentation
§
Searchable online help
(All
information derived from Verio.com and a personal communication with a web
hosing consultant)
APPENDIX L: Resumes
JESSICA
L. BECK
CAMPUS ADDRESS PERMANENT ADDRESS
127 South Green Drive Room 124 1500 Woods Road
Athens, Ohio 45701 Richmond, Indiana 47374
(740) 597-6065 (765) 935-2799
e-mail: jb167099@ohio.edu
OBJECTIVE
A summer internship in
the field of Finance
EDUCATION
Bachelor of Business Administration
OHIO UNIVERSITY, Athens,
Ohio
Anticipated Graduation
Date: June 2003
Major: Finance
GPA: 3.85/4.0
WORK EXPERIENCE
Production Assistant, June 2000-August 2000
J & J PACKAGING,
Brookville, IN
Packaged Duracell
batteries. Inspected packages of
batteries for quality. Loaded
hundreds of batteries into machinery. Worked as a team of 10-12 on each
machine. Reached goals set daily. Received quality product ratings every
shift.
Cashier and Service Center Clerk, September 1997-July 1999
COUNTY MARKET, Richmond,
IN
Cashier: Scanned groceries and balanced cash drawer of up to $10,000. Helped
around 200 customers daily.
Received a raise every 6 months with excellent evaluations.
Service Center Clerk: Answered phones, sold lottery tickets, money orders,
western unions and stamps. Cashed thousands
of dollars worth of paychecks and balanced cash drawer.
AWARDS & HONORS
Dean’s List: 3/3
Quarters
Alpha Lambda Delta Honor Fraternity: May 2000-Present
Copeland
Scholars: 1999-2000
|
133
South Green Dr. Rm.247 Athens,
Ohio 45701 |
Phones: (740) 597-6847 Email: bmcroston@yahoo.com |
|
|
|
Beth Croston
|
Objective |
To
obtain an internship in which I can use my knowledge in the area of general
business. |
|
Experience |
1999-present S.F Music Box Co. North Olmsted, OH Sales
and customer service §
Assist customers in making purchasing decisions. §
Assist in store audit §
Help to maintain inventory §
Create displays §
Help to maintain appearance of the store |
|
|
Summer 1998 Tropic Sun North Olmsted, OH Sales and customer relations §
Sold concessions §
Opened and closed the store §
Made nightly deposits §
Assisted in maintaining inventory §
Interacted with the public on a daily basis §
Maintained equipment |
|
Bachelor of Business
Administration Ohio University Athens, Ohio Major: General Business Expected graduation date:
June 2002 |
Education
|
Jamie Deanne Klingler |
||
|
Campus
Address: |
E-Mail: |
Permanent Address: 1507 Seven Mile Dr. |
|
OBJECTIVE |
To receive an internship
that will further my knowledge and experience within my major of Accounting. |
|
EDUCATION |
OHIO UNIVERSITY,
Athens, Ohio |
|
WORK |
Ohio
University Press, Athens, Ohio Accounting
Assistant, Fall 2000-present Ø Responsible for creating
spreadsheets and entering data Ø Large printings press with
approximately 350 books. Sent out
payments to authors for royalties Ø Typing and submitting
check requests Ø Typing, filing, various
other miscellaneous tasks George J. Igel
Co.,
Columbus, Ohio Accounting Assistant, Summer 2000 Ø Entered time tickets into
Timberline accounting software Ø Ran payroll reports and
processed payroll Ø Responsible for entering
accounts payable invoices, printing checks, sending them out, and posting the
checks. Ø Miscellaneous office tasks
such as: filing, opening and distributing mail, stuffing envelopes, etc. |
|
ACTIVITIES |
Delta Sigma Pi,
Professional Business Fraternity Ø
Secretary, Winter 2000-present Ø
Vice-President Special Services of pledge class, Fall 1999 Ø
Participated in Volunteer Activities |
|
REFERENCES |
Available Upon
Request |
e-mail: kl356898@ohiou.edu
104
W. Green Drive Room 138 6587
Kiernan Court
Athens, OH 45701
Alexandria, VA 22315
Telephone:
(740) 597-5203
Telephone: (703) 921-9084
OBJECTIVE
To
secure an internship in the field of Business, Finance, and/or Management
Information Systems.
EDUCATION
Full-time student: OHIO UNIVERSITY, Athens, OH
Expected Graduation Date: June 2002
Major: Finance and Management Information
Systems
ACCUMULATIVE GPA: 3.8 out of 4.0
WORK
EXPERIENCE
ABERCROMBIE
AND FITCH, Beavercreek, OH
Sales Associate, Summer 1998, Winter 1998-1999, Summer 1999, Winter
1999-2000
Operated cash register and computer, inventoried
supplies and assisted customers with sales transactions. Periodically performed
various management duties and trained new employees. Ensured store was in
presentable condition and made recommendations to management to improve sales.
As a result of hard work and solid performance, was often hand-picked to work
extra hours and assist with special projects.
ELDER-BEERMAN,
Huber Heights, OH
Sales
Associate, August 1997-April 1998
Operated computer and cash register in the Junior's
clothing section of a large department store.
Assisted customers with inquiries, fittings,
purchases and sales transactions.
Chi Omega National Sorority
1999-Present
Alpha Lambda Delta National
Honor Society 1999-Present
College of Business Dean’s
Scholarship: 2000
Dean’s List: Spring 1999,
Fall 1999, Winter 2000, Spring 2000
Residence
Life Academic Award: Fall 1998, Winter1999, Spring 1999, Fall 1999, Winter 2000
Dayton
Montgomery County Scholarship: 1998
Operating Systems ( Microsoft Windows 95/98/NT)